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Fullmoon Technologies

LUNA AI HELPDESK ยท AI AGENTS ยท PRIVATE CLOUD

Customer & school support that feels humanโ€”powered by Luna AI.

Luna pairs a multi-channel helpdesk with private AI agents that answer visitor questions 24/7, triage incoming tickets, and draft accurate replies for your teamโ€”at one flat monthly rate with unlimited agents.

Incoming Ticket ยท International School IT
"Can you reset SSO for our new Grade 9 iPads before first period?"
โœจ Luna AI Agent Tagged High Priority & drafted reply in 1.2s
100% Private Local Ollama AI โ€” Zero data sent to OpenAI
Unlimited Agent Seats โ€” One flat monthly price
48-Hour Turnkey Setup โ€” Custom domain & SSO included
65-Screen Interactive Guide โ€” Built for teams & admins
Flagship โ€” Luna Helpdesk & AI

Luna AI Helpdesk & 24/7 Website Concierge

Replace per-seat ticket tools with your own multi-channel helpdesk and a 24/7 AI agent trained directly on your website and help center.

  • 24/7 website chat widget with instant AI answers
  • Unified Email, Web, WhatsApp, Line & Telegram inbox
  • Luna AI Copilot inside every ticket (Draft, Summarize, Tag)
  • Unlimited agents & 100% private local LLM inference
Digital Identity & Events

Fullmoon Connect โ€” Digital Cards & Lead Capture

Equip your entire leadership and sales team with branded QR & Apple Wallet digital business cards and an AI badge scanner.

  • Branded QR, Apple Wallet & 1-tap vCard profiles
  • AI camera scanner for paper business cards & event badges
  • Instant WhatsApp & email follow-up automation
  • Live team directory & scan analytics dashboard
Sovereign Workspace

Managed School & Enterprise Private Cloud

Your own single-tenant Nextcloud workspace with encrypted file sharing, collaborative docs, and daily automated backups.

  • Dedicated workspace on your own custom subdomain
  • Zero per-user Google/Microsoft storage price hikes
  • Automated daily offsite snapshots & SSL monitoring
  • Full GDPR & ASEAN PDPA data residency compliance