How is LunaDesk & Luna AI different from Zendesk or Freshdesk?

Unlike per-seat helpdesks that charge $55 to $115 per agent per month, LunaDesk & Luna AI includes unlimited agent seats and a 100% private local Ollama AI copilot for one flat rate of $390/month (or $1,950 one-time self-hosted).

Does Luna AI send customer or student data to OpenAI?

No. Luna AI runs on dedicated local Ollama LLM infrastructure with zero external token fees and full GDPR and ASEAN PDPA data sovereignty.

Technical Mandate · Identity & SIS

Identity, SIS & Directory Integration.

A classroom or enterprise deployment is only as reliable as its underlying directory synchronization. We automate user provisioning across your SIS, ERP, and identity providers.

Automated Roster & SSO Sync

Seamless Microsoft Entra ID, Google Workspace, and SIS directory provisioning for classes and support queues.

✨ Zero Manual CSV Uploads

SECTION 01Technical Mandate · Identity & SIS

Zero-Friction Roster & Identity Sync

We connect your core institutional databases directly to Google Workspace, Microsoft Entra ID, Apple School Manager, and IMTLazarus.

Automated class, grade, and role synchronization at the start of every term.
Single Sign-On (SSO) and federated authentication governance.
Strict compliance with regional APAC student and employee data privacy standards.

LUNA.

Identity, SIS & Directory Integration.

Zero-Friction Roster & Identity Sync

Discuss This Playbook With Julian Forster